Core Values

Integrity

We share a deep love for dogs and cats. We are transparent, accountable, inclusive and act with integrity. We are rigorous in our decision making. We strive to make tomorrow’s achievements better than today’s. We enjoy the journey as one caring team. We have a passion to win and celebrate success.

Respect

We succeed as a company when people come to work with the mindset that they never have to hide their true selves or feel less than their peers. We treat coworkers with dignity and respect and appreciate those who believe in our mission and do their part to bring it to life for our pet parents and their pets.

Purpose

Everything we do is in support of our mission to help pet parents give their cats and dogs longer, healthier lives. We have doubled our community, proudly protecting over 450,000 pets (and counting) and are trusted by lifesaving shelters in the U.S. and Canada. Fetch has donated over $5.8 million to shelters that help pets find forever homes and over half a million dollars to Project Street Vet.

Excellence

Fetch provides the most comprehensive pet insurance in Canada and the U.S. We’ve invested millions to transform our tech platform to enable a scalable operation, a significantly improved customer experience and seamless partnership integration solutions. Our app holds the top spot in both app stores with over 7,000 five-star reviews. Fetch is rated ‘Excellent’ on Trustpilot.

Profitable growth

Fetch focuses on delivering profitable growth to ensure an enduring company for our pet parents, their pets, our investors and ourselves.

As of June 2024, Fetch has provided over $5.8 million in support to shelters and rescue pets.

This information is descriptive only. Policy activation periods, risk free cancellation terms, waiting periods, limitations, exclusions to coverage and other terms and conditions vary by state and are subject to change without notice. Please see your policy for full terms and conditions of coverage. If there is any conflict between the policy and this product information, the provisions of the policy shall prevail.

Fetch insurance policies are administered by Fetch Insurance Services, LLC (d/b/a Fetch Pet Insurance, Fetch Pet Insurance Services in New York and British Columbia, Fetch Insurance in Nebraska, Fetch Pet Insurance Services, LLC in Michigan, North Dakota, New Mexico and California) CA license # 0F60627 and underwritten by XL Specialty Insurance Company, a Delaware Corporation, or AXIS Insurance Company, an Illinois Corporation, in the U.S. and AXIS Reinsurance Company (Canadian Branch) in Canada. For more information, visit fetchpet.com. ©️2024 Fetch, Inc.

Discounts and offers are subject to approval and may change at any time. Maximum available discount is 10% and may not be available in all states and is not valid with any other offer. Charitable donations offer not available in AK, HI, ID, IN, KS, ND, NY, RI, SC, or TX, limited to $15 in AL and $10 in MI and UT. For policies purchased in LA or NH, the installment fee is waived for the first payment and applied to all remaining payments.

Most comprehensive and most extensive coverage according to Consumers Advocate, January 2023. Based on a comparison of injury and illness coverage between Fetch and North American pet insurance providers on consumersadvocate.org. Consumers Advocate is a Fetch partner. Best pet insurance according to Consumer Rating, August 2023. Based on a comparison of top pet insurance companies on consumerrating.org. Consumer Rating is a Fetch partner. MarketWatch, NerdWallet, Forbes Advisor and Rover are Fetch partners. Unmatched according to The Dodo, May 2022.

Fetch is a registered trademark owned by Fetch, Inc. Fetch Wellness is insurance coverage added by endorsement to the core injury and illness policy, if purchased. It is not a “Wellness Program” meaning a subscription or reimbursement-based program that is separate from an insurance policy.

Program not available in New Brunswick and Quebec. Average monthly premiums are based on Canadian annual premiums, using a 12-month average, for the period of 1.1.2022 through 12.31.2022 and all available limit combinations. Exam fees based on average costs. Policies in force and number of pets helped based on Fetch data as of 10.12.2023.